With SurveyVitals Public Review, automatically drive verified customers to leave reviews on your Google business page after completion of a patient experience survey and watch as your review count and star rating climb.
There's no question that Google reviews are vital for organizations' online reputation and ultimate success in today's marketplace. Studies have found:
"...Businesses with a 4 to 4.5 rating on Google earn 28% more revenue."
"...While star rating is important, the number of reviews is as equally, if not more important, with businesses with 82+ total reviews generating 54% more revenue."
"The new public review function... has driven more positive feedback than we ever imagined."
- Jeff Geier, CEO, Moscow Family Medicine
“NCAP struggled with our poor Google review score for several years. This score was more reflective of customer service of a third party vendor than our own company. We were unfortunately unable to change these few poor reviews. By instituting SurveyVitals Public Review and linking it to our Google account, we were able to rapidly (within weeks) change from a less than 2 star score to over 4 star rating. Today we have over 430 reviews and our current score is now 4.8. By utilizing SurveyVitals Public Review, our current rating is more representative of the excellent patient care experience we are committed to delivering.”
- Annette Vizena, M.D., Northern Colorado Anesthesia Professionals (NCAP)
Drive verified patients to rate their experience online using SurveyVitals' secure, automated survey engine. Simply upload your patient list or opt for a truly hands-free process using our API to begin boosting the number of positive online reviews for you and your team.
After completing a short digital experience survey, patients are prompted to post a review to popular platforms such as Google and Yelp. Our proven multi-pronged contact approach garners high response rates.
Public Review ensures that reviews only come from verified patients. Take control of your online reputation and mitigate the effects of any unsubstantial reviews. Public Review is the fastest way to see a rapid increase in the number of positive reviews online and your Google business profile.